While our kits are designed to test lakes, rivers, and oceans, parameters like lead, copper, calcium, and unwanted chemicals are critical for determining the overall safety of city water. We […]
Archives: FAQs
I’m looking for a resources or webpage and I can’t find it. What should I do?
We have many articles, information and activities on pages throughout our website! If you are having any trouble looking for something specific, send us a message in our chatbot and […]
I’m having trouble buying from your store, what should I do?
We are sorry about this inconvenience! We monitor our store as often as we can for any issues, but sometimes glitches and mistakes slip through the cracks. If you are […]
I have a testkit, but I’ve run out of supplies. How can I get more?
We’re glad to hear that you’ve been using up the supplies in your kit – that means that you are a super-tester! If you are looking for a re-stock, we […]
What type of kit should I use with my students?
We have been using our Testkits with groups of students since 2018. As such, we are always adapting them to suit students’ needs! We recommend you use our Education testkit […]
How long will the supplies in my testkit last?
The answer depends on how often you use your kit! While our official schedule involves testing once per month, some of our testers decide to go out weekly. If you […]
The organization I work for is interested in partnering with Water Rangers to sell Testkits or supplies. How can we get started?
We are always looking to partner with new or established organizations! We have launched a program that allows you to generate revenue for your organization while helping to grow the […]
The organization I work for would like to use your online platform but there’s some features we’d need to be able to do that. Can you customize it for us?
We have an API that you can connect to, and if your organization has software developers that can work with ours to customize our data platform, we can set up […]
Why don’t your kits include tests for nitrites/nitrates?
Just like with phosphates, this is another parameter where the tests we’ve tried aren’t sensitive enough unless you’re in a pollution event. Probes we’ve seen don’t seem very sensitive, and […]
Why can’t I test for E. coli?
For optimal results, E.coli tests should be done in a lab. Fortunately, we are in affiliation with Tap Score, who provide E.coli tests. While we focus on tests you can […]